AI Customer CRM

Every Customer. Every Interaction. Automatically Tracked.

Ingenious Track is a CRM built for service businesses — one that actually fills itself in. Every call, every booking, every follow-up logged automatically. No manual entry. No lost leads.

What Gets Tracked Automatically

Every inbound and outbound call
Appointments booked and completed
Estimates sent and accepted/declined
Follow-up history and outcomes
Customer lifetime value by job type
Referral sources and marketing attribution
Pipeline stage and next action

CRM Built for How Service Businesses Actually Work

Auto-Populated Records

AI fills contact records from calls, emails, and SMS. Zero manual entry from your team.

Visual Pipeline

See every customer's stage at a glance — lead, estimate, booked, completed, repeat, or lost.

Smart Follow-Up

Rules-based automation triggers follow-up texts, emails, or calls at exactly the right time.

Revenue Reporting

Track jobs closed, revenue per tech, and ROI by marketing channel — all in one dashboard.

Service Area Mapping

Geographic view of customers and jobs. Route techs efficiently and identify expansion opportunities.

Deep Integration

Two-way sync with ServiceTitan, Jobber, HubSpot, Salesforce, and 40+ platforms.

Ingenious Track FAQ

Is Ingenious Track a standalone CRM or does it integrate with existing ones?

Both. Ingenious Track is a full-featured CRM you can use as your primary system, or it can sync bidirectionally with Salesforce, HubSpot, and 20+ other CRMs as a layer on top of your existing setup.

How does call data get into the CRM automatically?

Every call handled by Ingenious Voice automatically creates or updates a contact record with the call transcript, outcome, and any booked appointments. Zero manual data entry.

Can I track customers across multiple locations?

Yes. Multi-location businesses can track customers across all locations, assign them to specific territories, and roll up reporting at the enterprise level.

Does Ingenious Track handle follow-up reminders?

Automatically. Set rules like 'follow up if estimate not accepted within 3 days' and the system handles the rest — via text, email, or AI voice call.

See Your Customer Pipeline Come to Life

Book a demo and we'll walk through the Ingenious Track dashboard with your industry's data model already configured.